FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1. Can I have a sample order?

A1: Yes, we can provide free sample, but you need to bear the courier cost. Welcome sample order to test & check our quality.

Q2: Can you do OEM service?

A2: Of course, we are acceptable and professional to do OEM order.

Q3. Do you test all your goods before delivery?

A3: Yes, we have factory lab, and do quality test before delivery.

Q4: What is your MOQ ?

A4: If you need granular ammonium sulphate, MOQ is 2*20FCL container. If you need capro grade crystal ammonium sulphate, MOQ is 1*20FCL container.

Q5:How about the delivery time ?

A5: Within 25 days after we get the T/T payment.

Q6: Do you offer guarantee for the products?

A6: Yes, we offer 1-2 years warranty to our products.

Q7: What is your acceptable payment term?

A7: T/T,Western Union,D/P,L/C...

Q8.what can you buy from us?

A8: We mainly deals in all kinds of fertilizers, including nitrogen fertilizers, phosphate fertilizers and potassium fertilizers. You could see our product list page.

Q9: why should you buy from us not from other suppliers?

A9: 1)We cooperated with large manufacturers with many years' rich import and export experiences, especially in fertilizer field and balsa wood field, and at good price, good quality.

2)Our sales team is very professional with more than 10 years import and export work experiences, also all have worked for large manufacturers, well-known what the clients' needs.

3)7×18 hours on line, quick response.

4)Honesty and trustworthiness.

5)For transportation, we have the experiences by air and by sea( bulk vessel, bulk container, container with the pallet shrink wrapped, and so on.

6)Product diversification, for one-stop purchase.

7)Service diversification, for some large client, the cost of time is more important. So we can help you to do some things, choosing the product, factory inspection, quality controlling, transportation, etc.

8)We are familiar with the production processes for better control the product quality.

Q10: what services can we provide?

Accepted Delivery Terms: FOB, CFR, CIF, EXW;
Accepted Payment Currency: USD, EUR, HKD, CNY;
Accepted Payment Type: T/T, L/C, PayPal, Western Union...
Language Spoken: English

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